April 8-9, 2010
Washington D.C.
In these challenging times of environmental, health, cultural, economic and social changes this is a course that will enhance your practice, support your clients and equip you to think about and learn how to apply behaviors that will enhance quality public participation outcomes where communities are emotional or outraged and therefore not yet at the place where they can fully participate in a public engagement process.
During this two-day course, you will discover:
- Six practical strategies for managing outrage
- New behaviors that you can apply immediately
- A new way of thinking and analyzing outrage
- New ways to plan and implement public participation projects where people are outraged
Register Online