Free Apr 3 Webinar: Negotiation and Conflict Resolution in Health Care

Tuesday, April 3, 2012
11am Eastern

Sponsored by Jossey-Bass

"Guest lecturer Leonard Marcus covers strategies for better understanding conflict, negotiating choices and building systems to improve decision-making processes in health care. The lecture will also address underlying processes and ways of thought that can lead to better health care systems, more satisfying careers for health care professionals, and improved experiences for health care recipients.

Register here

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More about the Guest lecturer, Leonard Marcus

www.hsph.harvard.edu/faculty/leonard-marcus/

wikipedia

www.renegotiatinghealthcare.com"